drive responsibly. stay alive.
frequently asked questions.

Pre-Registration

at what age may I enroll my teen in joyce's driving school, inc.?

how do i enroll my teen in one of the classes at joyce's driving school?

how much will it cost?

BTW info

why 2-hour blocks for BTW sessions and not 3-hour blocks?

what is a BTW?

when should my teen schedule their first BTW with an instructor?

how do i sign up for a BTW appointment?

why is the web site not allowing me to schedule more than three BTW appointments?

how many BTW's can I schedule each week?

how do i cancel a BTW appointment?

why is there a $50 cancellation fee?

Can the $50 late cancellation fee be waived?

why does my child need a permit for each BTW?

Registration

when is payment due for the class?

do you offer any payment plans?

what do the different districts mean if my child goes to BHS?

what is the BLUE FORM?

is there a sibling discount?

what forms of payment are accepted, and when am i billed?

will i be charged sales tax?

how do i know my credit card number will be safe?

what happens if i need to cancel my student's registration?

General Info

what is the graduated drivers licensing program (GDL)?

what is the minimum age to get a learners permit?

how does my teen get his/her permit application?

can my teen get a permit application before the class begins?

what docs do I need to get my permit?

when is the illinois secretary of states office open?

when can my teen start driving?

What is my "permit number" on my learners permit?

how do i get proof that my child has completed a drivers education course?

how does my high school know i've completed a drivers ed course?

Class Info

what if my teen is absent for a class period?

how do I make up a class period that I missed?

License Info

when can my teen take the road test for his/her license?

what vehicle do we use for the road test?

what documents do I need to bring for the Road Test?

 

 

 

 

at what age may I enroll my teen in joyce's driving school, inc.?

Any teen wishing to learn how to drive can enroll in ANY class in which he/she turns 15 by the last day of selected class.  (ex. class starts October 5th and ends November 5th... your child must be 15 yrs old by November 5th. to be legally enrolled per Illinois state law)

 

how do i enroll my teen in one of the classes at joyce's driving school?

You must create a user login name and password.  MAKE SURE YOU WRITE THIS DOWN!

This keeps track of your teens class choice, your payments, any missed classes, and is required to book the BTW appointments in the future.

 

how much will it cost?

The price of drivers ed varies by services needed.  Please see the SERVICES we offer page for a detailed description of services and prices.

 

why 2-hour blocks for BTW sessions and not 3-hour blocks?

we teach the BTW portion in 6 2-hour time blocks.  we feel that this method of scheduling is better for learning to drive.  our goal is to get the kids on the road safely, not to hurry them through the driving portion of our program.
we suggest that the first lesson be booked as soon as a learners permit is acquired, then you practice with them 2-3 hours in between each lesson until all 6 BTW lessons are complete.

 

what is a BTW?

BTW = behind the wheel or in-car training.

This portion of the program can be completed during or after the classroom sessions, depending on instructor and teen availability.

 

when should my teen schedule their first BTW with an instructor?

your teen should sign up for a BTW with us as soon as they have their learners permit.  we are trained to handle nervous teens as well as over eager teens and they should get on the road with one of our instructors as soon as possible to start learning our defensive driving techniques.  students can drive with any adult over 21 years of age with a valid drivers license as soon as they get their permit.  If they are driving with you, they should be having lessons with us as well.  

 

how do i sign up for a BTW appointment?

You must log in to this web site with your user name and password, then you will be able to sign yourself up for any available spots with available instructors in your general location.

 

why is the web site not allowing me to schedule more than three BTW appointments?

Each student is limited to 3 2-hour BTW bookings in the future at any given time.   while all teens need to complete 6 drives with us, we cannot have everyone booking all of those drives at one time.  limiting it to three future bookings allows all teens to book a BTW earlier, rather than later.  It also keeps the appointments from being booked so far in advance that new drivers would not have a chance for an open spot until months from now.

MOST IMPORTANT!  spacing out the BTW lessons gives your teen enough time to practice everything he/she is learning on the drives with us and to be confident in those new skills before learning new ones.

 

how many BTW's can I schedule each week?

You can book up two drives each week if they are available.  

It is state law that you cannot complete all of your drives in less than 14 days, so the web site will not allow you to book them with less than three days in between each lesson.  

This limit setting allows you to practice what we teach you in each BTW with your parents. Remember, we need to work as a team to learn good driving habits, not just rush through your BTW lessons to get them done. 

 

how do i cancel a BTW appointment?

Cancellations will require you to log in to your account and cancel an appointment from there.  We must have a 72 hour notice for all BTW cancellations, per our contract, to avoid a $50 late cancellation fee.  We DO NOT accept BTW cancellations over the phone or with a voice mail.  You have all the tools to cancel the BTW's on the web site and that is the ONLY way th ey can be cancelled.

You will be prompted to pay the $50 fee if you are attempting to cancel a BTW appointment with less than a 72 hour notice.

 

why is there a $50 cancellation fee?

Each BTW is carefully scheduled with students so that they can both drive and be observed.  

When your child does not show up for their scheduled lesson, you have taken the observation time away from the other student, thus, that student will have to reschedule that portion of their lesson as a result of your childs errors.  

We also pay our instructors for all scheduled drive times, so if your teen cancels, we still have to pay the driver.  

Lastly, we want to instill responsibility and consideration for driving in your child so that they will become the best driver that they can be!

 

Can the $50 late cancellation fee be waived?

The late cancellation window is set for 72 hours in the hopes that another student will book the vacated spot.  72 hours is the window that works best for this scenario.  If another student books the spot that you incurred a feww for, please let me know and I will reverse the fee.  As long as the spot gets filled, we are happy to remove the $50 charge when asked.

We will NOT remove the fee for any other reason.  

 

why does my child need a permit for each BTW?

A teens learners permit is the legal document stating that he or she is allowed to drive on our roadways.  All students are required to have this document on them at all times when driving a vehicle, both our training cars and your personal vehicles.  This is a state law and there will be NO EXCEPTIONS!  If a student does not have a learners permit in hand at the time of a scheduled BTW, they cannot drive PER STATE LAW, and it is treated as a NO SHOW for the BTW resulting in a $50 NO SHOW fee.

 

when is payment due for the class?

A deposit of $100 is due when registering your teen to save his/her space in the class.  The deposit is NON-REFUNDABLE, although it is transferable to another class time.  The balance is due on the first day of class.  

Your teen will NOT receive a permit application/proof of drivers ed enrollment unless his/her account is paid in full.

 

do you offer any payment plans?

Our payment plans vary depending on your needs.  However, we will not issue your teen a permit application until their balance is paid in full.  Please call us for details.

 

what do the different districts mean if my child goes to BHS?

The districts are our way of keeping our drivers in one general area, making the BTW lessons better for your teens.  Each Barrington district is a GENERAL idea of where you live, so choose the district/instructor that seems to be closest to your home address.

 

what is the BLUE FORM?

There are academic requirements per state law to be enrolled in a drivers education class when you are 15 yrs old.  

The BLUE FORM (please see the RESOURCES tab for a link to this form) is proof of you teen passing junior high school or high school with 8 passing grades in the last two semesters.

Alternatively, they can use the PINK FORM if they have inadequate grades or the YELLOW FORM if they are home schooled.  

All teens must have at least one of these forms on file in the office in order to complete a drivers education course.

 

is there a sibling discount?

Yes!  We love siblings!  If your elder child has already has already taken the course with us and now your younger one has turned fifteen, we will give him/her a $25 discount.

Please understand that we do not combine any sibling discounts with any other discounts promoted elsewhere or on our web site.

 

what forms of payment are accepted, and when am i billed?

We currently accept Visa, Mastercard, and Discover. yourwill be prompted to enter your credit card information during the registration process.  We do NOT store any credit card info so you must return to the web site to pay any balance due at the beginning of the course.  Please note that there is a 2.5% convenience fee added to all credit card transactions.  Checks and cash are always welcome.

 

will i be charged sales tax?

No, all sales tax is included in the base price of all our services.

 

how do i know my credit card number will be safe?

we take every precaution to ensure that your personal data, including credit card information, is as secure as it can be. Our site utilizes Secure Socket Layer technology on all pages where personal information is requested. This encryption technology prevents anyone from using your personal data if intercepted. For the highest level of safety, your credit card information is not stored after the transaction is complete.

 

what happens if i need to cancel my student's registration?

All deposit payments to our school are non-refundable, however they can be applied to another course if desired. If a situation arises in which you need to cancel your student's registration, please call our office and speak to a staff member for more information.

 

what is the graduated drivers licensing program (GDL)?

It is a program that became effective January 1st 2008 regarding stricter rules for teens to obtain a license.  It sets rules as to how many teens are allowed in the car the first year of licensing, cell phone usage, driving curfew, etc.  For a more detailed look at this program, please visit www.cyberdriveillinois.com, the Illinois Secretary of States web site.... or CLICK HERE

 

what is the minimum age to get a learners permit?

Your teen must  be 15 years old to take the permit test at the Secretary of States office to get a learners permit.

 

how does my teen get his/her permit application?

When your teen is:
1) enrolled in a class
2) has a $0 balance due
3) has turned in the BLUE FORM (see RESOURCES tab)
4) is 15 years old

then he/she will receive a permit application from joyce's driving school, inc. whena ttending the class.  (if your teen is already 15 and anxious to get started on their own, we can issue an application no sooner than 30 days before registered class start date)

Upon receipt of this application, you can then go to the Illinois Secreatray of States office (SOS), with all of the required documents, (CLICK HERE for a checklist) to have your teen sit for the written permit test.  

If they pass this written test and an eye test, then they will be issued a driving permit.  YOUR CHILD CANNOT DRIVE UNTIL HE/SHE HAS A VALID DRIVING PERMIT!

 

can my teen get a permit application before the class begins?

If your teen has a $0 balance due, has turned in the two requried docs, the BLUE form and the Parent/Student contract, from the RESOURCES tab of our site, and is 15 years old, they are eligible to get a learners permit application up to 30 days prior to their class start date.  

Your teen will need to study the Illinois Rules of the Road book in order to pass the written test at the Secretary of States office.  See the RESOURCES tab for a link to download the Rules book.  

You can pick up your application at any of our locations when there is an instructor on site.  See the calendars on the right side fo the SESSIONS tab to see when classes are in session.  You will need to provide proof of payment (print a receipt from the web site when logged in) and the two requried docs in order to get the application.

 

what docs do I need to get my permit?

To get a permit, you  MUST have the following when you go the the Secertary of States offices:

  • a permit application from joyce's drivingschool,inc. signed by the instructor and stamped with the school name and address.
  • an ORIGINAL birth certidicate or passport
  • a signed social security card for the applicant
  • proof of residence - i.e. school report card, bank statement, medical bill or some other document mailed to the applicant at their address.
  • $20 in cash or check - most SOS offices don ot take debit or credit cards yet - this pays for the permit exam plus the road test.
  • PARENT

 

when is the illinois secretary of states office open?

Different locations are open on different days.  CLICK HERE to be directed to the Illinois Secretary of State facilities page.

 

when can my teen start driving?

As soon as he/she gets the learners permit!  Your teen can drive with anyone 21 years old or older who has a valid drivers license (valid for at elast one year).  The BTW's with joyce's driving school can start being scheduled as soon A permit is acquired.  Teens DO NOT need to finish the classroom portion  in order to start driving with us.

 

What is my "permit number" on my learners permit?

The Permit # is listed on the learners permit as the DL#.

It is the twelve (12) digit number that starts with the first letter of your last name.

 

how do i get proof that my child has completed a drivers education course?

When your teen completes all of the requirements for drivers education:

  • turned in the BLUE FORM (see below)
  • completed and passed all 30 hours of classroom
  • finished all of their required BTW's.
  • paid all fees due to joyce's driving school, inc.

...then we will send the appropriate documentation to the state.... 2-4 weeks after that send date, your teen will receive a CERTIFICATE OF COMPLETION from the Secretary of State of Illinois.  This is also known as the BLUE SLIP.

 

how does my high school know i've completed a drivers ed course?

When you have fulfilled all of your requirements here at joyce's driving school, we send in your paperwork to the Illinois Secretary of States office.  They in turn send you a letter to the address listed on the permit.  

That letter is the Certificate of Completion.  COPY that letter and take it to the administration office of your high school to prove you have completed a drivers education course.  Keep the original on file in your home until your teen graduates from high school.

 

what if my teen is absent for a class period?

iI is an illinois state law that all teens must complete 30 hours of classroom time.

Each student can miss up to 4 class period, but MUST make up those periods in a future class session, once their scheduled class session is complete.  Your teen is allowed to book BTW's even though they have not made up all missed classes.

Affter missing more than four periods, we will have to cancel the teen from the current class session per state law.  You will have to re-enroll your teen and pay the class fee ($155) again.

 

how do I make up a class period that I missed?

When you miss a class, we mark your COURSE HISTORY (on your personal web page under the white box) with the day you missed.  We require you to come to the SAME DAY that you missed so that you can participate in the classroom discussions.  
See the SESSION tab for full class calendars for each location.
Find the CLASS # that you missed on that calendar and plan to come to class that day.  There is no registration for make-up classes.... just come to the class and sign into the make up book.  

Also, please be aware that per state rules, you are not allowed to attend more than one classroom session per day.

We do not require any advance notice or registration for you to make up a class, just walk in to the proper class session and sign into the MAKE-UP book.  As our after school classes are normally full, we encourage you to come to the evening classes for your make-up classes.  We will update your records on-line within one to two weeks of attending the make-up class.

For the FLEX-Ed plan, if you miss all of the classes offered in any specific week, you will be marked absent for that specific lesson, and you will need to come back and make up that class session in any other course that fits your scedule. Make sure to register for a FLEX-Ed session each week, even if you are planning on not attending, as we will mark you absent and note what class # you missed so you can figure out what day to come in to make it up.

 

 

when can my teen take the road test for his/her license?

You can go to the secretary of states office when ALL of the requirements below are met:

  • your teen is 16 years old
  • your teen has had a permit for 9 months
  • he/she has a BLUE SLIP from the Illinois Secretary of States office - this will be a letter from Springfield which is the CERTIFICATE OF COMPLETION sent directly to the address listed on the teens permit.  teens will get this certificate once they have completed all of the requirements with our organization and we have filed their  paperwork with the state.
  • your teen has a complete 50-hour driving log documenting 50 hours of driving in the past nine months (10 driving hours need to be at night).

 

what vehicle do we use for the road test?

The road test is usually taken in your personal vehicle.  If your teen is more comfortable in one of our cars, we can take them for the test for a small fee.

you vehicle must have:

  • a license plate on the front and the back.
  • all turn signals and brake lights in working condition
  • a working horn
  • have safety belts for all occupants
  • have proof of insurance for said vehicle

 

what documents do I need to bring for the Road Test?

See the checklist for a drivers license.

 

Teen BTW Driving Sessionsi Joyces Driving School BTW Drivers Education Services